Promotions
Casino Promotions
- Why do I have a $0 casino bonus in my account?
- I've got free spins available - why can't I see them on the game tile?
- Can I track my progress after opting in to a casino promotion?
- Can I track my playthrough with Toonie Tuesday or Bet Insurance promotions?
- I've been sent a casino deposit match offer - how can I redeem my bonus?
- I've got a casino deposit bonus - how do the playthrough requirements work?
'WELCOME' Sign Up Offer
- What is the WELCOME sign up offer?
- Where can I find my WELCOME No Sweat token?
- What are the Terms and Conditions for the WELCOME sign up offer?
- I don't see my WELCOME No Sweat token in my betslip?
- I accidentally signed up with the wrong code, can I change it?
- My qualifying WELCOME No Sweat bet lost and I didn't receive my bonus bet?
'WELCOMEDM' Sign Up Offer
'CASINO' Sign Up Offer
- What is the CASINO sign up offer?
- Does the CASINO sign up offer require a playthrough before you can convert winnings to cash?
- What will happen if I abandon my CASINO sign up bonus?
- Does the CASINO offer include $1000 x 10 Day Pay Back Tokens?
- What is the minimum first deposit amount to be eligible for the CASINO deposit match?
'SPINS' Sign Up Offer
Refer-A-Friend
- Am I eligible to Refer a Friend?
- What does my friend have to do?
- When will my friend and I get our bonus bets after referring someone with RAF?
- I've signed up with a RAF link that my friend sent me - what bonus bet will I receive?
- Is there a limit to how many referrals I can make?
- Does my referral invite expire?
Pull 'Em
- What is Pull 'Em?
- How do I use my Pull Em Token?
- Which sports work with Pull Em, and what markets is it available on?
- I placed a bet with a Pull 'Em token, and my bet is live, but now I can't see an option to pull any legs?
- I've placed a bet with Pull 'Em; why am I only able to pull certain legs?
- I have a Pull Em bet; what does 'pull leg' a leg mean?
Bonus Bets
Deposit Match Bet & Get
- I got a 50% deposit match and have made my deposit - how much do I need to wager to unlock my bonus bets?
- I've made my deposit - where is my deposit match bonus bet?
- Where can I go to redeem & track my deposit match?
- Do casino bets/spins count towards my Sportsbook deposit match playthrough?
- I'm placing bets but my deposit match tracker isn't updating?
- What does the information mean on my deposit match tracker?
Rewards Points
Pay Back Tokens
Profit Boosts
- Will my Profit Boost be returned if my bet is voided/ cancelled?
- What are Daily Profit Boosts?
- What types of Daily Profit Boosts are there?
- How do I use a Daily Profit Boost?
- How do I know what Daily Profit Boosts I have available?
- Do Daily Profit Boosts that have not been used roll over to the next day?
Beast Mode
- What is Beast Mode?
- Where do I find Beast Mode?
- How do I activate Beast Mode?
- How do I check if my bet had Beast Mode applied to it?
- Do I need to apply anything in my betslip to get the Beast Mode boosted odds?
- Can I use Daily Profit Boosts or Pay Back Tokens on Beast Mode boosted markets?