The answer to this question will depend on the type of Interac deposit you made.
Online banking method
Interac deposits via this method can take up to 30 minutes to come through due to bank processing times.
If you have waited over 30 minutes since you made your deposit and you haven't received it in your PointsBet account, the transaction will fail and the funds will return to you automatically within 3 calendar days at the longest. Unfortunately we have no way of speeding this up as we never received the funds.
Send money method (Interac e-Transfer)
Interac deposits via this method can take up to 2 hours to come through due to bank processing times.
If you have waited over 2 hours since you made your deposit and you haven't received it in your PointsBet account, the transaction will fail and the funds will return to you automatically within 3 calendar days at the longest. Unfortunately we have no way of speeding this up as we never received the funds.