All of our Casino games require constant internet and GPS connection and any slight drop in either will result in the player being kicked from the game.
In cases where a player disconnects during their round, our system is designed to ensure that the round plays out internally as it would if you were still watching the round on your end. This includes any bonuses that are purchased and/or earned during the round in question. When this happens, any winnings that are accrued from the round are automatically credited to your account balance when you reopen that same game.
For live casino games, rounds will continue to play out in the event a player is disconnected. For example, in a live Blackjack game where a player is disconnected in the middle of the round, an autostand would occur as the cards are being dealt.
If you need any further assistance reviewing the game results or have further questions, please don’t hesitate to contact us. Our team is here to help make sure you have the best experience possible.