Deposit walkthrough – PointsBet Help Page

PointsBet Canada offers a number of different deposit options. Click below for assistance using any of our deposit options.

Google Pay allows you to transfer funds from your bank account into your PointsBet account instantly.
- Step 1: Click the Dropdown Menu > Select 'Deposit' > Select 'Google Pay'
  
  Step 2: Enter your deposit amount > Select 'Pay with Google Pay'
  
  Step 3: If successful, your funds are now available in your account to wager with.
For a detailed Google Pay Deposit guide, please CLICK HERE.

Apple Pay allows you to transfer funds from your bank account into your PointsBet account instantly.
- Step 1: Click the Dropdown Menu > Select 'Deposit' > Select 'Apple Pay'
  
  Step 2: Enter your deposit amount > Select 'Add Money with Apple Pay'
  
  Step 3: Confirm the deposit using the authentication method you have set up in your Apple Wallet (FaceID, Fingerprint, Code)
  
  Your funds are now available in your account to wager with.
For a detailed Apple Pay Deposit guide, please CLICK HERE.
Use your Visa, Mastercard or Amex card to instantly fund your PointsBet Account
- Step 1: Click the Dropdown Menu > Select 'Deposit' > Select 'Credit / Debit Card' option
  
  Step 2: Enter your card number, card expiration date, and security code > Enter your deposit amount > Add optional promo code > Select 'Deposit'
  
  Your funds are now available in your account to wager with!
  - Gift cards and prepaid cards are not accepted through this method.
  - When using a Credit Card, depending on your card holder agreement with your issuing card's bank, you may be subject to being charged a cash advance fee. This is a fee issued by your issuing card's bank, not by PointsBet For more details on cash advance fees, you should contact your bank.
  - When you receive this error, it means that the address you have on file with your PointsBet account does not match the billing address that you have on file associated with your card.
    
    To rectify, please contact us via Live Chat, email (customercare@pointsbet.com) or by phone at 1-833-441-1940, with the address details that match the billing address on file with the card your attempting to use for the deposit.
    
    Use an Interac account to deposit instantly with PointsBet.

- Step 1: Click the Dropdown Menu > Select 'Deposit' > Select 'Interac E-Transfer’
  
  Step 2: Enter your email address associated with your bank account and deposit amount > Add optional promo code > Select ‘Deposit'
  
  Step 3: PointsBet will redirect you where you will select the bank that you’d like to deposit with > Sign in with your online banking details and authorize the deposit transaction
  
  Your funds are now available in your account to wager with!
  - PointsBet utilizes a Request Money transfer which is a feature that allows us to request money from you from your eligible bank account, where you login to your banking app and approve the transaction.
    
    This is compared to a Send Money transfer where you would have to login to your banking app and enter PointsBet’s details, which is a more time-consuming process.
    
    Please see the following link for more information on Request Money transfers
  - Most banks put limits on Interac deposits in the form of per transaction, per 24 hours, per 7 days, or per 30 days. If your deposit is failing, it is possible that your deposit is hitting one of the aforementioned limits. We suggest performing one of the following:
    
    - Contacting your bank (either by using your banking app or via phone) and requesting your limits be increased
    
    - Utilizing a different deposit method

Trustly Online Banking allows you to deposit by utilizing your online banking details to authorize an ACH transaction to PointsBet. It's simple and safe - no card or bank account numbers needed. Your online banking information can not be seen by PointsBet.
- Step 1: Click on the Dropdown Menu > Select Deposit > Select the 'Trustly Online Banking' option
  
  Step 2: Select the bank that you’d like to deposit with > Sign in with your online banking details and authorize a deposit transaction
  
  Step 3: Select your saved account > Add optional promo code > Enter your deposit amount > Select 'Deposit'
  
  Your funds are now available in your account to wager with!
  - It can take up to 3 business days for your deposit to be debited from your bank account. Please ensure that you maintain enough funds available in your bank account to cover the deposit until the funds are debited in order to avoid retry payments, retry payment fees, and potentially, collections.
  - If you search the Online Banking By Trustly option for your bank and cannot find it, you will not be able to use this method. Please utilize a different deposit method.
  - The below suggestions are different ways to potentially resolve a deposit error: There are various reasons why the deposit may not go through using Online Banking.
    
    1. Remove your saved bank account and re-add it. Attempt to deposit again.
    
    2. Try depositing a smaller amount. Things such as pending debits from your bank account can affect how much you can deposit through Online Banking By Trustly.
    
    3. Connect to Wifi and enable location services and Bluetooth for the PointsBet app on your device.
    
    If you are still encountering deposit errors, please utilize a different deposit method.
  - This charge is called a retry payment fee. This type of charge occurs when Trustly attempts to debit your deposited funds from your bank account previously, you did not have enough funds available in your bank account at the time. Trustly will attempt to retrieve these funds a few times after initially doing so, and each try comes with said fee.

Use an online banking account associated with your PayPal account or your PayPal balance to deposit instantly with PointsBet.
- Step 1: Click the Dropdown Menu > Select 'Deposit' > Select 'PayPal'
  
  Step 2: Enter your deposit amount > Add optional promo code > Select 'PayPal'
  
  Step 3: Sign into your PayPal account and authorize the deposit transaction
  
  Your funds are now available in your account to wager with!
  - PayPal only accepts deposits from gambling operators through the use of a linked online banking account or PayPal balance and does not accept deposits through a linked credit/ debit card.
    
    If you do not have a linked online banking account or PayPal balance, we suggest performing one of the following:
    
    -Linking an online banking account to your PayPal account
    
    -Depositing fund directly into your PayPal account
    
    -Utilizing a different deposit method