To place a self exclusion on your PointsBet account, please head to the Responsible Gambling section of the PointsBet app. Here, you will find the 'Take a Break' option at the bottom of the page with the available time periods. If you would like to place a Self Exclusion for a longer period of time, click on the 'Self Exclude' button.
To place the Self Exclusion, review the waiver and release information, and then select the Self Exclusion period you would like (6 months, 1 year, 5 years).
If you want to permanently self exclude your PointsBet account, please reach out to our friendly customer support team. We are available 24/7 for your convenience.